I can't download Pokémon Go: How to fix common problems
Pokémon Go is an augmented reality mobile game that lets you catch, train, battle, and trade virtual creatures called Pokémon in the real world. It is one of the most popular and addictive games ever created, with millions of players around the world enjoying its fun and immersive gameplay.
Playing Pokémon Go can bring you many benefits, such as getting more exercise, meeting new people, discovering new places, and learning about different cultures. However, some people may encounter problems when trying to download or play Pokémon Go due to various reasons. If you are one of them, don't worry. In this article, we will show you how to fix some of the most common problems that prevent you from enjoying this amazing game Check your device compatibility
One of the first things you should do if you can't download Pokémon Go is to check if your device meets the minimum requirements to run the game. Pokémon Go has different software and hardware requirements for Android and iOS devices, as shown in the table below:
i can 39;t download pokemon go
Operating System
Minimum Version
Recommended Version
Required RAM
Required Storage
Android
6.0 (Marshmallow)
8.0 (Oreo) or higher
2 GB or more
At least 300 MB of free space
iOS
12.0 or higher
14.0 or higher
2 GB or more
At least 300 MB of free space
In addition, your device must have a camera, a gyroscope, an accelerometer, a compass, and a GPS to support the augmented reality features of Pokémon Go. You can check if your device has these sensors by using apps like Sensor Box for Android or Sensor Kinetics for iOS.
If you are not sure if your device is compatible with Pokémon Go, you can visit this website that shows all the supported devices for the game. If your device is not on the list, you may need to upgrade your device or switch to a compatible one if you want to play Pokémon Go.
Check your internet connection
Pokémon Go requires a stable and strong internet connection to download and play. You should use Wi-Fi, 3G, or 4G networks and avoid public or crowded networks that may be slow or unreliable. You should also switch between different internet sources if one is not working well. For example, if your Wi-Fi is weak, try using your mobile data instead.
Besides having a good internet connection, you should also enable GPS and location services on your device for better accuracy and gameplay. Pokémon Go uses your location to show you nearby Pokémon, PokéStops, Gyms, and other features. To enable GPS and location services on your device, follow these steps:
For Android devices:
Go to Settings > Location.
Turn on Location.
Select High accuracy mode.
For iOS devices:
Go to Settings > Privacy > Location Services.
Turn on Location Services.
Scroll down and tap on Pokémon Go.
Select While Using the App or Always.
Check the Pokémon Go server status
Sometimes, the problem may not be with your device or internet connection, but with the Pokémon Go servers themselves. The servers may be down or overloaded due to high demand or maintenance, which can prevent you from downloading or playing Pokémon Go. To check the current server status and outage reports for Pokémon Go, you can visit this website. If the servers are offline or experiencing issues, you may see a red or yellow indicator on the website.
If the servers are down or busy, you should wait until they are back online or less crowded before trying to download or play Pokémon Go. You can also follow the official Pokémon Go Twitter account for updates and announcements about the server status and other game-related news.
Update your Pokémon Go app
Pokémon Go works best when using the newest version of the app. Updating your app can fix some bugs and errors that may affect your game performance and stability. It can also give you access to new features and improvements that can enhance your gameplay experience. To update your Pokémon Go app on your device, follow these steps:
For Android devices:
Open the Google Play Store app on your device.
Tap on the menu icon (three horizontal lines) on the top left corner of the screen.
Select My apps & games.
Find Pokémon Go on the list of apps that need updates.
Tap on Update.
For iOS devices:
Open the App Store app on your device.
Tap on your profile icon on the top right corner of the screen.
Scroll down Find Pokémon Go on the list of apps that need updates.
Tap on Update.
You should check for app updates regularly to avoid missing out on new features and bug fixes. You can also enable automatic updates for your apps in the settings of your device or app store.
Clear your Pokémon Go app data and cache
Clearing your app data and cache can resolve temporary issues affecting Pokémon Go. App data and cache are files that store information and preferences related to the app, such as your login details, settings, and game progress. Sometimes, these files may become corrupted or outdated, causing problems with the app. To clear your app data and cache on your device, follow these steps:
For Android devices:
Go to Settings > Apps & notifications > See all apps.
Find and tap on Pokémon Go.
Tap on Storage & cache.
Tap on Clear cache.
Tap on Clear storage or Clear data.
For iOS devices:
Go to Settings > General > iPhone Storage.
Find and tap on Pokémon Go.
Tap on Offload App. This will delete the app but keep its data.
Tap on Reinstall App. This will download the app again and restore its data.
Note that clearing your app data may reset some of your settings and preferences in Pokémon Go, but not your progress or items. All your game data is stored online, so you don't have to worry about losing anything important.
Reinstall your Pokémon Go app
If none of the above steps work, you may need to reinstall your Pokémon Go app to fix some persistent problems. Reinstalling your app can remove any corrupted or outdated files that may be causing issues with the game. To reinstall your Pokémon Go app on your device, follow these steps:
For Android devices:
Go to Settings > Apps & notifications > See all apps.
Find and tap on Pokémon Go.
Tap on Uninstall.
Open the Google Play Store app on your device.
Search for Pokémon Go and tap on Install.
For iOS devices:
Press and hold the Pokémon Go app icon on your home screen until it starts to wiggle.
Tap on the X icon on the top left corner of the app icon.
Tap on Delete when prompted.
Open the App Store app on your device.
Search for Pokémon Go and tap on Get or the cloud icon.
You don't have to worry about losing your game progress by reinstalling your app, as all your game data is stored online. However, you may need to log in again with your account credentials after reinstalling the app.
Reconnect your Google account to Pokémon Go (Google accounts only)
If you use a Google account to play Pokémon Go, you may need to reconnect your account to the game if you have trouble logging in or accessing some features. Reconnecting your account can refresh your connection and resolve some login issues. To reconnect your Google account to Pokémon Go on your device, follow these steps:
For Android devices:
Open the Pokémon Go app on your device.
Tap on the Poké Ball icon on the bottom center of the screen.
Tap on Settings on the top right corner of the screen.
Scroll down and tap on Sign out.
Tap on Yes when prompted.
Tap on Google as your login method.
Select the same Google account that you used before or add a new one.
Follow the instructions to grant permissions and verify your account.
For iOS devices:
Open the Settings app on your device.
Tap on your name at the top of the screen.
Tap on Password & Security.
Tap on Apps using Apple ID.
Find and tap on Pokémon Go.
Tap on Stop using Apple ID.
Open the Pokémon Go app on your device.
Tap on Google as your login method.
Select the same Google account that you used before or add a new one.
Follow the instructions to grant permissions and verify your account.
Try other troubleshooting tips
If none of the above solutions work, you may want to try some other tips that may help with Pokémon Go problems, such as:
Closing other apps while playing Pokémon Go to free up memory and battery. Pokémon Go is a resource-intensive game that may not run well if your device is running low on memory or battery. You can close other apps by swiping them away from the recent apps menu on Android devices or double-tapping the home button and swiping them up on iOS devices.
Turning off power saving mode, VPN, background processes, auto updates, and reduce motion settings on your device to improve performance and stability. These settings may interfere with Pokémon Go's functionality and cause lag, crashes, or errors. You can turn them off in the settings of your device or app store.
Using automatic system time and date on your device to avoid sync errors with Pokémon Go servers. Pokémon Go relies on your device's time and date to determine your location, events, and rewards. If your device's time and date are incorrect or different from the server's time and date, you may experience problems with Pokémon Go. You can set your device's time and date to automatic in the settings of your device.
Refreshing your game data in the settings menu of Pokémon Go to fix some gameplay issues. This option can help you download the latest game data and fix some glitches or bugs that may affect your game experience. To refresh your game data, follow these steps:
Open the Pokémon Go app on your device.
Tap on the Poké Ball icon on the bottom center of the screen.
Tap on Settings on the top right corner of the screen.
Scroll down and tap on Advanced Settings.
Tap on Refresh Game Data.
Logging out and back in to your Pokémon Go account to refresh your session. This can help you resolve some login or connection issues that may prevent you from playing Pokémon Go. To log out and back in to your Pokémon Go account, follow these steps:
Open the Pokémon Go app on your device.
Tap on the Poké Ball icon on the bottom center of the screen.
Tap on Settings on the top right corner of the screen.
Scroll down and tap on Sign out.
Tap on Yes when prompted.
Select your login method (Google, Facebook, Apple ID, or Pokémon Trainer Club).
Enter your account credentials and follow the instructions to log in again.
Conclusion
In this article, we have shown you how to fix some of the most common problems that prevent you from downloading or playing Pokémon Go. We hope that these solutions have helped you resolve your issues and enjoy this amazing game without any hassle. If you have any feedback, questions, or suggestions, please feel free to leave a comment below or contact us for more help. Happy hunting!
Frequently Asked Questions
Here are some of the frequently asked questions about Pokémon Go problems and their answers:
Why can't I download Pokémon Go from the app store?
There are several possible reasons why you can't download Pokémon Go from the app store, such as:
Your device is not compatible with the game. Check the device compatibility section above to see if your device meets the requirements.
Your device does not have enough storage space. Check the storage space on your device and delete some unwanted files or apps to free up some space.
Your internet connection is slow or unstable. Check the internet connection section above to see how to improve your connection.
The app store is having technical issues or undergoing maintenance. Check the app store's website or social media accounts for updates and announcements.
What should I do if Pokémon Go crashes or freezes while playing?
If Pokémon Go crashes or freezes while playing, you should try the following steps:
Restart your Pokémon Go app. Close the app completely and reopen it again.
Restart your device. Turn off your device and turn it back on after a few seconds.
Update your Pokémon Go app. Check the update section above to see how to update your app.
Clear your Pokémon Go app data and cache. Check the clear data and cache section above to see how to do this.
Reinstall your Pokémon Go app. Check the reinstall section above to see how to do this.
How can I fix the GPS signal not found error in Pokémon Go?
If you see the GPS signal not found error in Pokémon Go, it means that the game cannot locate your position accurately. To fix this error, you should try the following steps:
Enable GPS and location services on your device. Check the internet connection section above to see how to do this.
Move to a different location. Try to avoid places with tall buildings, trees, or other obstructions that may block the GPS signal.
Calibrate your device's compass. You can do this by moving your device in a figure-eight motion several times.
How can I fix the unable to authenticate error in Pokémon Go?
If you see the unable to authenticate error in Pokémon Go, it means that the game cannot verify your account credentials or access your account data. To fix this error, you should try the following steps:
Check your internet connection. Make sure you have a stable and strong internet connection.
Check the Pokémon Go server status. Make sure the servers are online and not experiencing issues.
Reconnect your Google account to Pokémon Go. Check the reconnect section above to see how to do this.
Log out and back in to your Pokémon Go account. Check the log out and back in section above to see how to do this.
How can I contact Pokémon Go support for more help?
If none of the solutions in this article work for you, or if you have other questions or issues with Pokémon Go, you can contact Pokémon Go support for more help. You can do this by visiting their official website and filling out a support request form. You can also check their help center for more information and FAQs about the game. 44f88ac181
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